Dogs pick up not only on the words we say but also on our intent to communicate with them, according to a report published online in the Cell Press journal Current Biology on January 5. The findings might help to explain why so many people treat their furry friends like their children; dogs' receptivity to human communication is surprisingly similar to the receptivity of very young children, the researchers say. "Increasing evidence supports the notion that humans and dogs share some social skills, with dogs' social-cognitive functioning resembling that of a 6-month to 2-year-old child in many respects," said József Topál of the Hungarian Academy of Sciences. "The utilization of ostensive cues is one of these features: dogs, as well as human infants, are sensitive to cues that signal communicative intent." Those cues include verbal addressing and eye contact, he explained. Whether or not dogs rely on similar pathways in the brain for processing those cues isn't yet clear.

Topál's team presented dogs with video recordings of a person turning toward one of two identical plastic pots while an eye tracker captured information on the dogs' reactions. In one condition, the person first looked straight at the dog, addressing it in a high-pitched voice with "Hi dog!" In the second condition, the person gave only a low-pitched "Hi dog" while avoiding eye contact.

The data show that the dogs were more likely to follow along and look at the pot when the person first expressed an intention to communicate. "Our findings reveal that dogs are receptive to human communication in a manner that was previously attributed only to human infants," Topál said. As is often the case in research, the results will undoubtedly confirm what many dog owners and trainers already know, the researchers say. Notably, however, it is the first study to use eye-tracking techniques to study dogs' social skills. "By following the eye movements of dogs, we are able to get a firsthand look at how their minds are actually working," Topál said. "We think that the use of this new eye-tracking technology has many potential surprises in store."

Employees keep their distance from the abusive boss

Confronting an abusive boss is easier said than done: employees coping with the stress of abusive treatment prefer to avoid direct communication even though it would be the most effective tactic in terms of emotional well-being. This has been shown in a new study from the University of Haifa, published in the International Journal of Stress Management (American Psychological Association). "Abusive supervision is highly distressing for employees. Our study shows that the strategies being used by employees to cope with the stress caused by such behavior do not lead to the most positive outcomes," said Prof. Dana Yagil, who headed the study.

Earlier studies have examined the effect of abusive supervision on employee performance, but the new study set out to determine the effect of the different coping strategies on employee well-being. The study, which Prof. Yagil conducted with Prof. Hasida Ben-Zur and Inbal Tamir, of the University of Haifa's Faculty of Social Welfare and Health Sciences, examined five types of strategies used for coping with the stress factor of abusive treatment: directly communicating with the abusive supervisor to discuss the problems; using forms of ingratiation – i.e., doing favors, using flattery and compliance; seeking support from others; avoiding contact with the supervisor; and what is known as "reframing" – mentally restructuring the abuse in a way that decreases its threat.

Participating in the study were 300 employees who were asked to rate the frequency of experiencing abusive behavior by a supervisor, such as ridicule, invasion of privacy, rudeness and lying. The participants were also asked to rate the frequency of engaging in each of 25 strategies that belong to the five categories. For example: "I tell the supervisor directly that he/she must not treat me like that" (direct communication category) ; "I support the supervisor in matters that are important to him/her, so that he/she will see I am on his/her side" (ingratiation); "I try to have the least possible contact with the supervisor (avoidance of contact); "I relieve myself by talking to other people about the supervisor's behavior" (support-seeking); and "I remind myself that there are more important matters in my life" (reframing).

The study found that abusive treatment from a superior was most strongly associated with avoiding contact – disengaging from the supervisor as much as possible and to seeking social support. Abusive supervision was least strongly associated with the strategy of direct communication. However, avoidance and seeking support resulted in the employees' experiencing negative emotions, while communication with the supervisor – which employees do less - was the strategy most strongly related to employees' positive emotions. "It is understandable that employees wish to reduce their contact with an abusive boss to a minimum," says Dr. Yagil. "However, this strategy further increases the employee's stress because it is associated with a sense of weakness and perpetuates their fear of the supervisor."

The study shows that managers should be alert to signs of employee detachment - as it might indicate that their own behavior is being considered offensive by those employees.